CFMC has the distinct honor of being Caswell County's "Veterans Choice" primary care provider. We take great pride in being able to provide outstanding health care to our Veterans in Caswell County, giving them options outside of the U.S. Department of Veterans Affairs facilities.

The Veteran's Access, Choice, Accountability Act (VACAA) of 2014 provides our Veterans with more options and timely access to quality health care. 


What is the Veterans Choice Program?

Veterans Choice Program (VCP) provides primary care, inpatient and outpatient specialty care, and behavioral health care options for eligible Veterans outside of U.S. Department of Veterans Affairs (VA) health care facilities.

According to Health Net Federal Services, VCP allows eligible veterans to receive care from community-based providers when their local VA health care facility cannot provide the services due to:

  • Lack of available specialists
  • Extended wait times for appointments at VAMC
  • Extraordinary distance from the Veteran's home

Am I Eligible for the Veterans Choice Program?

To be eligible for the Veterans Choice Program, you must meet the requirements found here. You must have been enrolled in VA health care on or before August 1, 2014, or be eligible to enroll as a recently discharged combat Veteran.

How do I Sign Up for the Veterans Choice Program?

Dial the Choice Program at 866-606-8198 to verify eligibility and to set up an appointment.

IMPORTANT: Do NOT call your non-VA doctor to set up an appointment. You MUST go through Health Net at 866-606-8198.

Health Net will then schedule an appointment with the provider of choice.

Health Net states that "Health Net Federal Services, LLC (Health Net) will coordinate with VCP-eligible Veterans to obtain authorization for all care within the program. Health Net will schedule the appointment and send the authorization to the participating VCP provider. All providers must meet the VA certification standards and must agree with the program requirements prior to rendering services to the Veteran."

Will I Receive a Veterans Choice Card?

Yes. You may have already received a Choice Card if you enrolled with the VA on or before August 1, 2014. You may also have already received a card if you qualify to enroll under Title 38 section 1710(e)(1)(D). The card would have been mailed to you along with a letter.

Example of the Choice Card


For more information about receiving your card, you can visit this page, or call 866-606-8198

Will This Impact My Existing VA Benefits and Health Care?

No. Your existing VA health care and benefits will not be impacted by the Veterans Choice Program. This program was designed to help Veterans by offering other options for care if the VA is unable to meet a Veteran's needs.

To find out more information, including out-of-pocket costs, locating a provider, and more, simply click here.

Share This